FAQS

Email: help@portlandaproncompany.com

California, USA

In stock items ship in 1-2 business days

When your order is on its way, you'll receive a shipment confirmation email containing a tracking link.

Refunds on clean, unused merchandise within 30 days of delivery are happily accepted. Email: returns@portlandaproncompany.com to request a (free in the USA) return shipping label (please include your order number).

If you are outside of the USA please email returns@portlandaproncompany.com to get a return to shipping address. Unfortunately free pre-paid shipping labels are not available for international orders at this time. 

Yes! Machine wash cool and tumble on low-medium heat. Items will soften with washing and shrink up about an inch on the initial wash. If you'd like to avoid tangled apron straps, loosely tie the ends together before washing. If you'd like to avoid wrinkled straps on the smocks, remove from the dryer before completely dry, give it a good shake, and hang to fully dry.